Shipping policy
We offer tracked shipping options for both Australian and international orders. Shipping costs and estimated delivery times vary depending on your order value, shipping method, and destination.
Please review the shipping options below before placing your order.
🇦🇺 Australia
Orders Under $50 AUD
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Tracked Postage | $8.99 AUD | 4–8 business days |
| Express Tracked Postage | $11.99 AUD | 1–5 business days |
Orders $50 AUD or More
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Tracked Postage | FREE | 4–8 business days |
| Express Tracked Postage | $3.99 AUD | 1–5 business days |
Subscriptions
Subscribers receive:
FREE Standard Tracked Postage
Estimated delivery: 4–8 business days
🌎 International Shipping
We also ship internationally.
Standard International Shipping
$15 AUD
Estimated delivery: 14–20 business days
Subscription Orders
Subscribers receive a reduced international shipping rate:
$10.50 AUD
Estimated delivery: 14–20 business days
Please note that international delivery times may vary depending on the destination country, customs clearance, local postal services, and other factors outside of our control.
📦 Order Processing & Dispatch
Orders are generally processed and dispatched as quickly as possible.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Please note that shipping times are estimates only and are not guaranteed delivery times. Actual delivery times may vary depending on the carrier, destination, weather, public holidays, customs processing, and other circumstances beyond our control.
🛍️ Black Friday & Holiday Sales Periods
During peak sales periods, including Black Friday, Cyber Monday, Christmas, and other major holiday promotions, order volumes may be significantly higher than usual.
During these periods, please allow 7–10 business days for your order to be dispatched.
Once your order has been dispatched, delivery by Australia Post may take an additional 3–7 business days.
Please note that delivery times during peak periods may vary depending on Australia Post's capacity and network conditions, which are outside of our control.
We appreciate your patience and understanding during these busy periods.
📍 Tracking Your Order
Once your order has been shipped, we will send you a shipping confirmation email containing your tracking information, where available.
You can use the tracking number provided to monitor the progress of your delivery.
If you have any questions about your order or shipping, please contact our customer service team at: contact@nozibye.com
